Privacy Policy

Last Updated: October 1, 2026

Inuuqatigiit Centre for Inuit Children, Youth and Families (“Inuuqatigiit Centre,” “we,” “us,” or “our”) is committed to respecting and protecting the privacy, confidentiality, and personal information of the individuals, children, youth, families, community members, employees, volunteers, partners, and visitors we serve.

This Privacy Policy explains how we may collect, use, disclose, store, and protect personal information when you visit www.inuuqatigiit.ca, communicate with us, submit information through our website, or interact with our programs and services.

1. Our Commitment to Privacy

Inuuqatigiit Centre recognizes the importance of protecting personal information and maintaining the trust of the individuals and families we serve.

We handle personal information in accordance with applicable Canadian privacy laws and privacy principles, including the Personal Information Protection and Electronic Documents Act (PIPEDA) where applicable.

We aim to collect only the information reasonably necessary to provide our programs, services, communications, and organizational activities.

2. Information We May Collect

The personal information we collect depends on how you interact with Inuuqatigiit Centre.

Information You Provide to Us

We may collect information that you voluntarily provide, including:

  • Name

  • Email address

  • Telephone number

  • Mailing address

  • Information submitted through website contact forms

  • Program registration or referral information

  • Employment or volunteer application information

  • Information provided when requesting services or support

  • Communications you send to our staff

  • Information relating to events, programs, workshops, or community activities

  • Parent, guardian, child, youth, or family information where required for a particular program or service

Certain programs may require additional information. Where sensitive information is required, we will take reasonable steps to explain why it is being collected and how it will be used.

3. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically by our website platform or related service providers.

This information may include:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Pages viewed

  • Approximate geographic location

  • Referring website

  • Date and time of visits

  • Website interaction and usage information

We may use this information to operate, secure, maintain, and improve our website and to better understand how visitors use it.

4. How We Use Personal Information

We may use personal information to:

  • Respond to inquiries and requests

  • Contact individuals who submit a website form

  • Deliver programs, services, resources, and community supports

  • Process program registrations, referrals, or applications

  • Communicate with parents, guardians, youth, families, community members, and partners

  • Coordinate appointments, events, programs, or activities

  • Process employment or volunteer applications

  • Maintain appropriate program and administrative records

  • Improve our website, programs, and services

  • Protect the safety, security, and integrity of our website and systems

  • Meet legal, regulatory, funding, contractual, or reporting obligations

  • Protect the rights, safety, and well-being of the individuals and communities we serve

We will not use personal information for purposes materially different from those for which it was collected unless we obtain appropriate consent or the use is otherwise permitted or required by law.

5. Children and Youth

Inuuqatigiit Centre provides programs and services specifically designed for children, youth, and families.

We recognize that information relating to children and youth requires particular care and protection.

Where appropriate, we obtain consent from a parent, guardian, or other authorized individual before collecting, using, or disclosing a child’s personal information.

Where a youth is capable of providing meaningful consent in accordance with applicable law and the circumstances, we will take their age, maturity, the sensitivity of the information, and the nature of the service into consideration.

We encourage parents and guardians to contact us if they have questions about information collected in connection with a child’s participation in our programs or services.

6. Sensitive and Confidential Information

Some Inuuqatigiit Centre programs may involve sensitive or confidential information concerning individuals and families.

Depending on the service, this may include information relating to health, family circumstances, education, social services, referrals, counselling, or other personal matters.

Access to sensitive personal information is limited to individuals who require access for legitimate organizational, professional, legal, or service-delivery purposes.

Information may be disclosed without consent where disclosure is permitted or required by law, including circumstances involving legal reporting obligations or immediate risks to health or safety.

7. Consent

Where required, we obtain consent before collecting, using, or disclosing personal information.

Consent may be provided verbally, electronically, in writing, or through an individual’s actions, depending on the nature and sensitivity of the information and the circumstances.

Individuals may withdraw their consent to certain uses of their information, subject to legal, contractual, safety, program, or record-retention requirements.

Withdrawal of consent may affect our ability to provide certain programs or services.

8. How We Share Personal Information

Inuuqatigiit Centre does not sell or rent personal information.

We may share personal information with:

  • Employees and authorized representatives of Inuuqatigiit Centre

  • Service providers that assist us with technology, communications, website hosting, administration, or other organizational functions

  • Professional advisers where reasonably necessary

  • Partner organizations or agencies where you have provided consent or where the disclosure is necessary to provide a requested service

  • Government, regulatory, law-enforcement, child-protection, or other authorities where required or permitted by law

We seek to limit disclosures to the information reasonably necessary for the applicable purpose.

9. Service Providers and Third-Party Websites

Our website may use third-party platforms and service providers to support website hosting, forms, analytics, communications, embedded content, maps, videos, donations, social media, or other functionality.

These third parties may collect or process information according to their own privacy policies and terms.

Our website may also contain links to websites operated by other organizations. Once you leave the Inuuqatigiit Centre website, the privacy practices of the other website are governed by that organization’s policies.

We encourage visitors to review the privacy policies of third-party websites and services they use.

10. Donations

Our website may direct visitors to third-party services for online donations.

When you make a donation through an external donation provider, personal and payment information may be collected directly by that provider. Inuuqatigiit Centre does not necessarily receive or store all payment information provided during the transaction.

The privacy and security practices of the applicable payment or donation provider will also apply.

11. Cookies and Similar Technologies

Our website may use cookies and similar technologies.

Cookies are small files stored on your device that can help websites function properly, remember settings, improve performance, maintain security, and understand website usage.

Cookies may include:

  • Essential cookies required for website functionality

  • Security cookies

  • Preference or functionality cookies

  • Analytics cookies

Your browser may allow you to block or delete cookies. Disabling certain cookies may affect the functionality of some portions of the website.

12. Website Analytics

We may use website analytics or similar technologies to understand general website traffic and visitor interactions.

Analytics information may include pages visited, session duration, device information, browser information, traffic sources, and similar usage data.

We use this information to understand how the website is being used and to improve accessibility, content, performance, and user experience.

13. Safeguarding Personal Information

Inuuqatigiit Centre takes reasonable administrative, physical, organizational, and technological measures to protect personal information from risks such as:

  • Unauthorized access

  • Unauthorized disclosure

  • Loss

  • Theft

  • Misuse

  • Copying

  • Modification

  • Destruction

The safeguards used depend on the sensitivity, format, amount, and location of the information.

No website, electronic communication, or data-storage system can be guaranteed to be completely secure. We therefore cannot guarantee the absolute security of information transmitted electronically.

14. Retention of Personal Information

We retain personal information only for as long as reasonably necessary to:

  • Fulfil the purposes for which it was collected

  • Deliver programs and services

  • Maintain appropriate organizational records

  • Meet funding or contractual requirements

  • Comply with applicable legal and regulatory obligations

  • Resolve disputes or address complaints

When personal information is no longer reasonably required, it will be securely destroyed, deleted, anonymized, or otherwise disposed of in accordance with applicable requirements and organizational practices.

15. Accessing or Correcting Your Information

Subject to applicable law and certain exceptions, individuals may request access to personal information that Inuuqatigiit Centre holds about them.

You may also request that inaccurate or incomplete personal information be corrected.

We may need to verify your identity before responding to an access or correction request.

Parents, guardians, or authorized representatives may also have rights concerning information relating to a child or another individual they legally represent, subject to applicable law and the circumstances.

16. Privacy Breaches

If Inuuqatigiit Centre becomes aware of a privacy or security incident involving personal information, we will investigate the situation and take reasonable steps to contain and address the incident.

Where required by applicable law, we will notify affected individuals and the appropriate regulatory authorities.

17. Email and Electronic Communications

If you communicate with us by email or another electronic method, please be aware that electronic communications may not always be secure.

We recommend that highly sensitive personal information not be submitted through a general website contact form unless specifically requested by an authorized Inuuqatigiit Centre representative through an appropriate method.

18. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our programs, services, website, technology, organizational practices, or legal obligations.

The most current version will be posted on this website with the date of the latest revision.

We encourage visitors to review this page periodically.

19. Questions, Requests, or Privacy Concerns

Questions, access requests, correction requests, or concerns regarding privacy or the handling of personal information may be directed to:

Privacy Officer
Inuuqatigiit Centre for Inuit Children, Youth and Families
230 McArthur Avenue
Ottawa, Ontario K1L 6P5
Canada

Telephone: 613-744-3133

Please include enough information for us to understand and respond to your request. Please do not send highly sensitive personal information through unsecured email or general website forms unless requested.

If you are not satisfied with our response to a privacy concern and applicable Canadian privacy legislation provides a right to do so, you may also contact the Office of the Privacy Commissioner of Canada or another applicable privacy authority.